Privacy Policy

Last updated: December 2024

Introduction

SnapID Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our passport photo processing service. By using our service, you agree to the collection and use of information in accordance with this policy.

Our AI Photo Enhancement Service

Core Service: Our service uses AI as the core photo enhancement feature. After uploading your photo, the system performs basic detection to determine if the photo has reasonable restoration conditions.

Detection Purpose: The detection does not judge final compliance, but filters extreme cases that AI cannot effectively fix (such as severe occlusion, insufficient clarity, etc.).

Enhancement Process: Photos that pass detection enter the AI enhancement process, where the system automatically optimizes background, lighting, composition, and portrait quality to generate images that meet passport photo requirements.

Information We Collect

We only collect information necessary to provide and improve our photo processing service:

Information You Provide

• Photos: The images you upload for passport photo processing
• Contact Information: Email address when contacting our support team
• Payment Information: Processed securely through third-party payment providers

Automatically Collected Information

• Technical Data: IP address, browser type, device information, and usage statistics
• Session Data: Temporary session identifiers to maintain your session during use

How We Use Your Information

We use your information for the following purposes:

• Service Provision: To process your uploaded photos and generate passport-style results
• Support: To respond to your inquiries and provide technical assistance
• Improvement: To analyze usage patterns and improve our service quality
• Security: To detect and prevent fraudulent activities

Photo Processing and Storage

Your photos are processed automatically and are:

• Temporarily stored during processing (typically less than 5 minutes)
• Automatically deleted within 24 hours of processing completion
• Never used for any purpose other than generating your passport-style photo
• Not used to train AI models or for any other secondary purposes

Data Type	Purpose	Retention
Uploaded Photos	Photo Processing Only	≤ 24 hours
Processed Results	Download Access	24 hours
Technical Logs	Service Maintenance	30 days

Data Sharing

We do not sell, rent, or share your personal information with third parties, except as described below:

• Payment Processors: We share payment information with trusted payment processors to complete transactions
• Legal Requirements: We may disclose information if required by law or to protect our rights

Payment Security

All payment transactions are processed through secure third-party payment providers. We do not store credit card numbers or payment account details on our servers. Payment information is encrypted and transmitted securely using industry-standard security protocols.

Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Deletion: Request deletion of your personal information, subject to certain legal obligations
• Correction: Request correction of inaccurate personal information
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at support@snapidstudio.com.

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how our service is used (with your consent)

You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

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